Automated Workflow

In order to be able to implement Automated Workflow a company or organisation must first fully understand the steps involved in each of its key work processes. This information is then made available on-line in the form of Flowcharts.

DIAMOND allows Business Process Flowcharts and associated documents to work interactively to create an automatic workflow. It allows ownership to be assigned to documents at various stages in the work process and provides the ability to automatically forward a document to the next stage of a process once the previous stage has been completed.

It is possible to determine the status of a given document throughout the process cycle and, should any critical time frames be exceeded, DIAMOND will notify the relevant user that they have an overdue document to action. Where required such notifications can be escalated to Line Managers and or the document automatically moved to another co-worker for them to action.

More details of how DIAMOND provides the link between Process Flowcharts & Electronic Document Management to produce Automated Workflow can be found in our document 02-55 Electronic Document Management System Overview. Click here for a Summary of DIAMONDS key functions.

A slide show on our Document Management Software DIAMOND is also available.