A BEL prestou consultoria tendo em vista o desenvolvimento de Fluxogramas de Processo para o Sistema de Gestão Documental. Para este efeito foi desenvolvido um software à medida que permite indexar automaticamente todo o tipo de documentos, incluindo emails, grava todas as alterações efectuadas a um documento (esta característica é de importância crucial em projectos de grandes dimensões, nos quais as alterações são mais frequentes e efectuadas pelas diferentes partes envolvidas). O sistema de segurança no acesso a documentos permite que apenas as pessoas designadas para o efeito possam introduzir alterações a um documento, independentemente de o seu acesso ser de âmbito mais alargado. Definiram-se igualmente limites temporais para o tratamento de informação / documentos entrados no sistema, sendo estes automaticamente reencaminhados para outra secção e disparados os alarmes estabelecidos para o efeito. O software desenvolvido denomina-se ATIX (AuTomatic IndeXing) DIAMOND (Document Indexing And Management using ON line Data). Este software foi desenvolvido de raiz pois não existia à data nenhum outro que permitisse ser aplicado simultaneamente à documentação existente bem como à documentação entretanto gerado por forma a efectuar a sua indexação automática e gravação de alterações posteriores. O Sistema de Gestão Documental trabalha a partir da Internet, possibilitando aos diferentes escritórios a nível mundial envolvidos num dado projecto ter acesso a toda informação desse mesmo projecto e aos seus responsáveis controlar a sua realização 24 horas por dia a partir de qualquer local.
A Defence School of Transport presta formação para à Army, Royal Airforce e Royal Marines das Forças Armadas Inglesas e de outros países a nível mundial e a outros recursos humanos dos diferentes Departamentos do Estado. A formação disponibilizada incide especialmente nas seguintes áreas: Condução de todo o tipo de veículos e legislação de transportes aplicável, manutenção e reparação de veículos, funcionamento de centros de sinalização e de bases isoladas, manutenção e reparação de todo o equipamento associado. A BEL ganhou um concurso público para desenvolvimento de um Sistema de Gestão Documental através da Intranet assente em fluxogramas de processo disponíveis electronicamente e em papel. Como resultado deste projecto, os recursos humanos da DST são capazes de encontrar qualquer informação na Intranet, fazendo uso da metodologia de "point and click" entre 5 e 30 segundos, com ligação directa a modelos proforma que podem posteriormente ser preenchidos, impressos ou enviados quer por fax quer por email. Este projecto foi concluído no dia previsto inicialmente (i.e. o sistema computadorizado a trabalhar e a organização certificada de acordo com a ISO 9001 na primeira auditoria). Em resultado da relação estabelecida entre a BEL e a DST, prestamos consultoria suplementar em IiP e fomos recentemente contratados para prestar consultoria relacionado com o Prémio de Excelência - Business Excellence Model, no qual as alterações resultantes do projecto desenvolvido resultaram num ganho de 100 pontos em um ano.
A BEL prestou consultoria no desenvolvimento de Fluxogramas de Processo para o seu Sistema de Gestão de Documentos no que se refere às suas actividades de Registo de Propriedades, Falências, Procuras, Cancelamentos e preparação de cópias para o projecto de arquivo de imagens em formato electrónico. Posteriormente a BEL organizou um workshop para o Departamento de Sistemas de Informação com o objectivo de apresentar o novo Sistema Electrónico de Gestão de Documentos utilizando um Intranet browser. Este projecto foi contratado como consequência dos resultados obtidos nos anteriores projectos de workflow desenvolvidos para a HM Land Registry.
A BEL prestou consultoria no desenvolvimento de Fluxogramas de Processo para o seu Sistema de Gestão de Documentos no que se refere ao "Primeiro Registo" de uma propriedade, diminuindo o tempo médio para realização de esta actividade de 15 para 2 dias. Como consequência dos resultados obtidos, a BEL foi contratada para dois outros projectos que visam estender o Sistema de Gestão de documentos agora implementado às actividades de Third Party e Dispositionery First Lease. Reduções da mesma ordem de grandeza foram aprovadas como objectivo destes novos projectos. A BEL preparou e realizou ainda um seminário sobre "workflow" para os Departamentos de Sistemas de Informação, de Informática e de Desenvolvimento de Operações com o objectivo de apresentar os fluxos de documentos para desenvolvimento futuro de software.
Desenvolvimento, Instalação e Manutenção de Manuais Electrónicos para o funcionamento do Painel de Controlo dos Equipamentos e encomenda de sobressalentes, com vídeos e apresentações em três línguas diferentes. Estes catálogos foram desenvolvidos com base na metodologia de drill down "imagem a desenho" e inclui uma ferramenta de procura/busca. Os Manuais foram posteriormente editados em CD-Rom. A BEL prestou ainda apoio a nível da Gestão de Topo durante a ausência prolongada de um dos seus Directores.
O Director Geral da BEL prestou consultoria para revisão dos incentivos da EU / EFTA à implementação de melhorias de processos a empresas oriundas de países da Europa Central.
A BEL prestou desenvolveu um Sistema de Gestão de Documentos por Fluxogramas através da Intranet para todas as suas áreas de actividade. Adicionalmente a BEL prestou consultoria tendo com o objectivo de alcançar a certificação do Sistema de gestão da Qualidade segundo os requisitos da ISO 9002 em quatro meses, substituindo os seus procedimentos escritos por fluxogramas de processo, o que constituiu a base para a Re-engenharia dos processos. Posteriormente realizou-se uma revisão completa a todas as suas actividades e processo que resultou num conjunto de propostas na área da Gestão pela Qualidade Total.
The Royal School of Signals provides training for the British Army and other International Countries Army personnel in the skills of setting up and running signaling centres and isolated bases, maintaining and repair of all associated equipment. BEL won the a fixed price Consultancy for providing assistance and guidance for the RSS to achieve ISO 9001 by the end of October, a 10 month programme, for the Garrison and School representing a complete town with full facilities and some 9000personnel. In addition to this BEL provide the procedures in a flow chart format both paper and electronically. This enabled the RSS personnel to access all information via the Intranet on a point and click basis, finding any information they required within 30 seconds, right down to proformas which could be instantly filled out and printed or emailed. This project was achieved on time to the exact day, with the computerised system working, and ISO 9001 Registration was obtained first time. Specific IT training and advice was given to the RSS IT systems group
The Slovenian Association of Management Consultants contracted BEL for training on how to sell Consultancy and develop presentations related to TQM, ISO 9000 and Business Re-Engineering.
The Royal School of Signals provides training for the British Army and other International Countries Army personnel in the skills of setting up and running signaling centres and isolated bases, maintaining and repair of all associated equipment. The work commenced with a feasibility study and produced a detailed time and cost programme, together with a technical specification for competitive bidding. Internal Auditor (IRCA) and ISO 9000 awareness Courses given to selected staff.
BEL developed a Seminar on the Slovenian / European Quality Award for the SIQ staff and clients.
Teixeira Duarte is a major prime contractor in Portugal with a variety of major civil projects in Portugal, Brazil, Macao and Mozambique. BEL has reviewed the existing company operation for compliance to ISO 9001 and has developed process flow charts for their operation and eventual registration to ISO 9001.
BEL provided a series of seminars to major Hungarian companies and Governmental bodies on the European Business Excellence Model, and establishing performance indicators.
Luberef is the Saudi Arabian Lubricating Oil Refineries and Corporate Headquarters operating in the Energy sector, supplying refined oils and by products for private and public use. BEL provided consultancy advising on re-engineering their business, including advising on policy, planning and information technology. BEL project managed the planned registration of the company to ISO9002 including providing Lead Assessor and Internal Auditor training courses (IRCA Approved) and a Statistical Process Control Course. BEL Consultants also developed a computerized flowchart management system and providing technical assistance for it’s installation and implementation on a local area network and wide area network.
Negri Bossi UK is the sales and marketing operation for UK sales of Negri Bossi Italy manufacturer of plastic extrusion machines and associated plastic manufacturing lines. BEL provided ISO 9002 consultancy and Business Re-Engineering advice.
WLA is a UK based recruitment and agency company providing services mainly to Oil & Gas, Transportation and major infrastructure companies on an international basis. BEL provided ISO 9002 consultancy and Business Re-Engineering advice.
Luberef is the Saudi Arabian Lubricating Oil Refineries and Corporate Headquarters operating in the Energy sector, supplying refined oils and by products for private and public use. They are responsible for the operation, construction and design of oil refineries and associated work. BEL carried out a Feasibility Study into the introduction of ISO 9000 throughout the Refining Operations and Corporate Headquarters
BEL was responsible for providing the Quality Cost Methodology for an aid project to the Central European countries, Hungary, Bulgaria, Czech, Slovakia, and Romania. The objective was to help the countries infrastructure understand where it may effect business savings and improve their efficiency.
Provided Total Quality Management Consultancy to the Slovenia Government for setting up and establishing their countries National Quality Award based on the European Quality Award "Business Excellence Model". BEL also provided additional consultancy to various government departments.
The School of Mechanical and Electrical Engineering provides training for the British Army and other International Countries Army personnel in the skills of running, maintaining and repair of all equipment. The work commenced with a document writing course, then Internal Auditor and Lead Assessor Courses (IRCA approved) and followed on to rationalising the extensive army regulations and standing orders into an effective management system for registration to ISO 9001. BEL provided further work on Process Flow Charting and Cost of Quality courses and continued to provide ongoing ISO9001 and Health & Safety consultancy support.
Warner Lambert is an American based company within the Pharmaceutical industry. Initial work was to provide an Executive level Workshop comparing the FDA GMP standards to ISO 9000, with explanations of the 1994 amendments to the ISO Standard and their implications to the Pharmaceutical industry, with a view to BEL leading the company through Quality Management implementation across the USA and UK operations.
An American based company operating in the Engineering, design and procurement industry. The work consisted of training selected personnel in Quality Assurance, BS5750/ISO 9000 and auditing.
USA-based engineering company specialising in the engineering, design, procurement and installation and commissioning of platforms and plants for the petrochemical industry. Project consisted of personnel advising them on how to achieve BS 5750 - ISO 9000, including feasibility study, ISO Project Management, selection of Certifying Authority, training and auditing.
A USA (Houston) based engineering company operating in the oil & gas industry. Following an earlier Feasibility Study, the contract consisted of personnel advising them on how to achieve ISO 9001, including ISO Project Management, management system design, interpretation of ISO9001, quality awareness and Registered Lead Assessor training and auditing.
USA based service company specialising in the reclamation of fire/ water damaged electrical equipment. Project consisted of personnel advising them on how to achieve ISO 9000, including feasibility study, auditing, planning, procurement, training and management.
A USA (Houston) based engineering company operating in the oil & gas industry Our personnel carried out a Feasibility Study into the introduction of ISO 9000, including advising on policy, planning and training.
MDSL are the Software Development and IT Services Group serving Mobil as a whole. Our personnel advised them on ISO9001 and TickIT registration - providing consultancy, development of their Quality Management System, workshops and auditing techniques.
Carried out a Feasibility Study into the introduction of ISO 9000, including advising on policy, planning and implementation. Trained the School in the techniques of Internal Auditing of Quality Systems, Documentation/Procedure writing and providing support for ISO 9000 registration.
A European Union supported Quality Award to promote Total Quality Management and Quality Awareness within Hungarian businesses. BEL provided the expert advice and guidance in setting up the Award and training the Assessors of company applications to the Hungarian Quality Award criteria.
A training centre, running conferences and courses for staff from British Railways, who operate trains all over the UK. We carried out a Feasibility Study into the introduction of ISO 9000, including advising on policy, planning and training.
A large construction company based in Toyo, Japan. Project consists of personnel providing Quality Assurance support to their contracts as well as advising them on how to achieve ISO 9001, including feasibility study, Project Management, management system design and auditor training.
London Underground Limited; a UK-based company, operating in the Transport sector. We trained selected personnel in Quality Assurance, and auditing.
USA based company, selling and servicing plastics machinery and service parts. We advised on how to introduce Total Quality Management into the company, including feasibility study, planning, training and management. Team leader training and TQM programmes established in their subsidiaries, Cumberland, Egan, Brown, Beringer and Negri Bossi. A feasibility study into how they could achieve ISO 9000 was also carried out.
UK based Travel Agency for the general public and business community. Project consisted of personnel advising them on how to achieve BS 5750 - ISO 9000, including feasibility study, auditing, planning, procurement, training and management.
Newly formed company (European Passenger Services) which operates the trains through the UK/ France/ Belgium/ Germany Channel Tunnel. Project consisted of personnel advising them on how to achieve ISO 9000, including feasibility study, auditing, planning, procurement, training and management. Process flowcharting was extensively used to help reduce the original planned staffing numbers of the company by 27%. Benchmarking norms were also established.
Middle-East based company, designing, fabricating and erecting structural, plated and miscellaneous steelwork. Project consisted of personnel advising them on how to achieve ISO 9001, including feasibility study, auditing, planning, procurement, training and management.
British Gas Construction are a large UK company who operate in the Energy sector, supplying gas for private and public use. They are responsible for the operation, construction and design of power stations and associated work. Project consisted of personnel advising the Division specialising in Power contracts on how to achieve BS 5750 - ISO 9000, including feasibility study, auditing, planning, procurement, training, drafting of the procedures describing the way they carry out their business and management.
UK based company specialising in the design and construction of underground structures in both the Mining and the Civil Engineering fields. We advised them on how to introduce Total Quality Management into the company, including feasibility study, planning, training and management.
UK company manufacturing cast rolling mill rolls for the steel, non-ferrous and food processing industries. We advised them on how to introduce Total Quality Management into the company, including feasibility study, planning, training and management.
A French-based oil & gas operator. We advised them on re-engineering their business, including providing policy advice , evaluating and planning the programme and providing technical assistance for implementation.
Part of the British Rail network of companies, operating trains through the Midlands region of the UK. Project consisted of personnel advising them on how to achieve ISO 9001, including feasibility study, auditing, planning, procurement, training and management.
British Gas Construction are a large UK company who operate in the Energy sector, supplying gas for private and public use. They are responsible for the operation, construction and design of power stations and associated work. Project consisted of personnel advising them on how to achieve ISO 9001, including feasibility study, auditing, planning, procurement, training and management. Extensive process flowcharting was utilised and their existing voluminous documents were turned into hypertext to facilitate rapid searching
London Underground Limited; a UK-based company, operating in the Transport sector. We advised them on re-engineering their business, including providing policy advice, evaluating and planning the programme and providing technical assistance for implementation.
UK based manufacturing company, specialising in the manufacture of articulated lorries for the mining industry. TQM Services contract consisted of advising them on how to introduce Total Quality Management into the company, including feasibility study, planning, training and management.
Glaxo is a large pharmaceutical company, and we provided all the Quality Assurance support on the site of a new research plant being constructed in Stevenage in the UK. This included auditing, technical design, tendering, procurement and QA training, as well as providing advice and technical assistance in setting up a Quality Assurance system to meet the requirements of - ISO 9001.
A UK-based oil & gas operator. We advised them on re-engineering their business, including providing policy advice , evaluating and planning the programme and providing technical assistance for implementation.
A French-based oil & gas operator. We carried out a Feasibility Study into the introduction of ISO 9000, including advising on policy, planning and training. We also advised them on re-engineering their business, including providing policy advice , evaluating and planning the programme and providing technical assistance for implementation.
British Gas Construction are a large UK company who operate in the Energy sector, supplying gas for private and public use. They are responsible for the operation, construction and design of power stations and associated work. We advised them on re-engineering their business, including providing policy advice , evaluating and planning the programme and providing technical assistance for implementation.
British Gas Construction are a large UK company who operate in the Energy sector, supplying gas for private and public use. They are responsible for the operation, construction and design of power stations and associated work. We carried out a Feasibility Study into the introduction of ISO 9001 throughout the Division, including advising on policy, planning and training.
London Underground Limited; a UK-based company, operating in the Transport sector. This work was for the Permanent Way Division, who are responsible for the upkeep and maintenance of the track and buildings associated with the underground railway. We advised them on re-engineering their business, including providing policy advice , evaluating and planning the programme and providing technical assistance for implementation.
London Underground Limited; a UK-based company, operating in the Transport sector. Our work was for the Professional Services Group within this organisation, who provide professional support to all other Divisions. We provided full management consultancy including setting up and running a services company and Quality Assurance Management System.
USA-based engineering company specialising in the engineering, design, procurement and installation and commissioning of rigs for the petrochemical industry. Project consisted of TQM Services personnel advising them on how to achieve BS 5750 - ISO 9000, including feasibility study, auditing, planning, procurement, training and management.
USA-based company serving in the iron and steel and aluminium industries in USA/ Central/ South America . Carries out engineering design, procurement, construction, commissioning, including start-up and contract management of the complete range of processes. We carried out a feasibility study into the introduction of both ISO 9000 and business re-engineering, including providing policy advice and training.
Large UK engineering company concerned with design aspects of Iron and Steel; Energy and Environmental; and Non-Ferrous Metals engineering contracts. We advised them on how to introduce Total Quality Management into the company, including feasibility study, planning, training and management.
Project to design a Polyethylene complex. Our personnel were responsible for all Quality Assurance aspects of the contract, including auditing, technical design, tendering, procurement and QA training.
Project concerned with designing the UK terminals, which will connect with the Channel Tunnel rail link on the UK side of the Channel. We advised them on Quality Assurance, including auditing, planning, procurement, training and management. Joint TQM leadership training was carried out for the whole of the project team.
Division of British Rail, a large UK transportation company, concerned with the maintenance of the rail track, platforms, etc. TQM Services contract consisted of advising them on how to achieve ISO 9001, including feasibility study, auditing, planning, procurement, training and management. We also provided long term technical support in civil engineering as well as sales and marketing.
Division of a large UK oil & gas company, concerned with contract management of engineering design and procurement of oil and gas rigs in the UK. We advised them on how to achieve ISO 9001, including feasibility study, auditing, planning, procurement, training and management.
Training is given to various pre-university trainees and post-university graduates for Professional Institute membership. Active liaison and advice plus guest seminars and workshops provided to Cranfield, North East London, Loughborough, Henley and Paddington Colleges and Universities.
During the building of the Queen Elizabeth II Bridge across the Thames at Dartford in the UK, including approach roads, our personnel working for Trafalgar House, were responsible for all Quality Assurance aspects of the contract, including auditing, technical design, tendering, procurement and QA training.
This company manufacture a variety of fibre board products, including ceiling tiles. We advised them on how to achieve ISO 9001, including feasibility study, auditing, planning, procurement, training and management.
During the design and construction phase of BNFL Sellafield's new nuclear waste recycling plant, Our team personnel working through the prime contractor John Brown, were responsible for all Quality Assurance aspects of the contract, including auditing, technical design, tendering, procurement and QA training.
Atomic Weapons Research Establishment, part of the UK Ministry of Defence. Project consisted of our personnel advising them on how to achieve NATO Quality Assurance Standard AQAP 1, including feasibility study, auditing, planning, procurement, training and management, as well as providing technical support throughout the contract.
Division of London Underground Limited, a UK company concerned with transportation - controlling signaling & maintenance operations throughout London Underground. Project consisted of our personnel advising them on how to achieve BS 5750 - ISO 9000, including feasibility study, auditing, planning, procurement, training and management.
UK Construction Company, concerned with contract management on major construction sites, including Canary Wharf and a new head office for Ready Mix Concrete in the UK. Project consisted of personnel advising them on how to achieve ISO 9001, including feasibility study, auditing, planning, procurement, training and management.